How to download files from Itron Access

Downloading files from Itron Access is a simple process once you learn how the downloads section is structured.  In order to download files you will need to have an Itron Access account.  If you do not already have an Itron Access account please visit our how-to guide on creating a new Itron Access account.

1) Open up a web browser and enter in the address bar.

2) Enter your username and password and click sign in.

Username and Password

3) Once you have successfully logged in click the Support Services icon

Support Services

4) Using the left hand menu of the Support Services section, click on Product Downloads

5) Using the provided drop down menu, select the corresponding product from the list.  In this example we will be downloading PC-Pro+.

Drop Down Menu - Downloads

6) Once the product page loads scroll through the list until you find the download you are looking for, in this example we’re looking for version 9.86.

9.70 section

7) Click the icon to the left of the download to initiate the download process.

Download Icon

8) Save the file to the desired location on your computer.

Saving File to Computer


That’s it!  Following these 8 simple steps you can download software updates, product literature and spec sheets for all Itron Products that are available to you.

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