Archive for the ‘Electric’ Category

General Pacific was proud to host solar water heating technical training January 10-13, 2012, an event sponsored by Energy Trust of Oregon and delivered through Northwest Energy Education Institute. This course was designed for plumbing and HVAC contractors, and attendees learned to successfully specify, sell and install residential solar water heating systems.

Some users are reporting an error when attempting to view a Meter Image File toolbox in PC-Pro+ 9.71. The problem has to do with a missing or corrupt Windows component registration. Luckily this is a fairly easy fix.

A new development from Two Sockets Two Meters, Inc. (TSTM) recently found a place in Pelican Rapids, Minnesota, in heart of Minnesota lake country. Lake Region REC covers 3200 square miles and has 5600 miles of line, and it required a demand response unit (DRU) control at the pivot control panel in a series of irrigation systems. This control panel included a variety of automatic starting equipment and other systems, but it lacked a neutral to connect with the Aclara DRU unit.

The General Pacific/Itron annual meter software training for 2012 has been announced and you are invited! The 2012 Electricity Metering Systems Training will be held April 24-26 and will offer sessions on PC-Pro + Advanced software, meter functions and metering programming. Agenda items include:

  • Introduction to PC-PRO+ Advanced meter programming software
  • Programming, viewing and troubleshooting data on the CENTRON (C12.19 & Polyphase) and SENTINEL meters
  • Reading and viewing data
  • Programming and viewing data on the demand-only CENTRON (C12.19 & Polyphase) and SENTINEL meters
  • Adding Time of Use, Load Profile, and R300 (RF) functionality to previously created programs

An issue has been identified the latest release of Itron PC-Pro + 9.7 on systems running Microsoft Office 2010 64-bit. There appears to be an incompatibility between the two software packages. When attempting to run the Data Manager from PC-Pro+ 9.7 on a system with Office 2010 64-bit installed you will receive the following error message:

Downloading files from Itron Access is a simple process once you learn how the downloads section is structured.  In order to download files you will need to have an Itron Access account.  If you do not already have an Itron Access account please visit our how-to guide on creating a new Itron Access account.

Itron provides a website for all customers to use to download the latest reference materials and software updates. This website is called Itron Access. General Pacific recommends that all Itron users obtain a login to Itron Access. Follow the instructions below to obtain a login for Itron Access:

Product Release:

Itron has recently released their newest version of PC-Pro+, version 9.70. This release contains major changes to the PC-Pro+ Advanced and Field Pro software offerings, most notably allowing them to interface with the new Centron II C12.19 residential meter.