About Our Data Center

All hosting servers are located in General Pacific’s privately owned data center located in Fairview, OR. Built in 2009, our data center was specifically designed, engineered and constructed for the network. All aspects of the data center construction process were chosen to ensure that all systems and equipment used would maximize the reliability and security of the facility and network.

Power
The General Pacific data center gets its primary power from the Portland General Electric power grid. Each server rack in the data center is isolated from the others by having a dedicated power circuit. Automatic and manual emergency power kill switches are linked into the power system in case of fire or other emergency.

Generator Power
Power GeneratorThe data center power system is backed by on-site generators equipped with automatic transfer switches. These automatic transfer switches start the generator systems within seconds of a power failure. The power load from the data center is then transferred to the generator systems within 2 minutes, once the generators have fully powered up.

Power is kept on the generator systems until a clean and steady stream of power can be maintained from the primary power grid for at least 20 minutes. Once the primary power grid is ready, the transfer switches re-transfer the load back to the power grid and disengage the generator systems. These generator systems can power and run the data center load for an indefinite amount of time with the fuel and 24-hour delivery contracts we have in place with local vendors.

UPS Battery Power
Critical systems in the data center are also equipped with APC Uninterruptible Power Supplies, which keep those systems online while the loads are being transferred to the generators. These critical systems are load balanced across the UPS systems to ensure at least 20 minutes of UPS battery power is available. This allows for enough time for the automatic transfer switches to engage and transfer the power loads to the generator systems.

All of the data center power systems are tested weekly to ensure that proper operation is available in the event of a power failure.

Routing
The routing system design for the network was specifically engineered for maximum redundancy and minimum down time. All of the routers used in the system design are powered using OpenBSD. The routing system utilizes OpenBGPD software to provide its multi stage platform using eBGP and iBGP services.

This routing system allows reduced down time in the event of a hardware failure by allowing each of the routers to be actively connected at all times. When a Router fails, the network IP blocks are automatically re-routed to the next Backup Router in seconds of the failure. Once the failed router comes back online, it re-establishes connectivity to all the systems, collects all of the current routing information and re-assumes its place in system.

Packet Filtering & Firewalling
All of the servers in our data center have two firewalls protecting them from unwanted attacks. Each of the servers is protected by a network edge firewall located on the primary Router systems. These edge firewalls are used to protect the system from attacks coming from the internet.

The secondary firewall for each server is located on each individual server. The server’s firewall is used to protect the server from unwanted traffic from other servers on the network.

Core Equipment Placement
Each of our core pieces of equipment, such as switches, routers and DNS servers, is strategically located throughout the data center to ensure the maximum number of diverse paths for redundancy.

IPv4 and IPv6 Connectivity
The General Pacific Data Center features a full end-to-end dual stack deployment of IPv4 and IPv6. All of our core servers, equipment, and routers respond natively to both IPv4 and IPv6 requests, allowing users on both networks to fully access all services that General Pacific has to offer.

System Monitoring & Security

All of the data center systems are monitored 24 hours a day, 7 days a week to ensure they are working properly. Power systems are monitored for power presence and quality, while security systems are monitored for authorized access codes and motion detection. Once an alarm has been triggered by the monitor, senior data center staff members are instantly notified via SMS, Email, Instant Message, and in some cases a phone call to ensure they are aware of the alarm’s presence.

These monitoring systems help General Pacific react quickly to any problems that could arise at the data center.