Multiple QuickShip Updates/Fixes From User Feedback

General Pacific is pleased to announce that we have made significant improvements to our QuickShip program recently.  Over the past few weeks we have received a great deal of feedback from our QuickShip users and have implemented many design changes and fixes because of this.  Here is a partial list of changes that were made recently due to your feedback.

Search Results
Our search results pages were not up to par with user expectations due to speed issues and limitations on search criteria.  GenPac has fixed this issue by rewriting the entire search function of the site which has significantly increased the speed of online searches.  While performing this update we have also expanded the search capabilities to include more fields to search by and also increase the relevancy of the search results.  This has greatly improved the search function on the site and enables users to search by product and vendor information to find what they are looking for.

Sales History
Many of the users have mentioned that loading and searching sales history was also slower than they expected.  We have made some minor changes to this area of the system and now the sales history pages are also loading significantly faster.

Printer Friendly Invoices
A number of users expressed interest in have the ability to obtain printer friendly invoices from sales history and A/R sections of QuickShip.  This has now been added to the system and is available for everyone to use.

Add to Cart Buttons
Multiple QuickShip users expressed concern regarding the “add to cart” buttons on QuickShip no longer being located on the search results pages.  Users had to click on the part number for each item and load the item details page before they could add the item to their shopping cart.  This has been fixed and now the “add to cart” button is once again located on the search results page.

All of these QuickShip changes were originated by users such as yourself who are signed up for GenPac’s QuickShip service.  We appreciate all of your feedback on our online system and hope to receive more of it in the future.  If you would like to submit feedback General Pacific’s website and QuickShip system, please click the “Website Feedback” link located on every page of our website.  All feedback forms submitted are being entered into a drawing to win a free Apple IPod Classic between now and April 26th, 2009.

Leave a Reply