How to signup for Itron Access

Itron provides a website for all customers to use to download the latest reference materials and software updates. This website is called Itron Access. General Pacific recommends that all Itron users obtain a login to Itron Access. Follow the instructions below to obtain a login for Itron Access:

1) Open up a web browser and go to

2) In the upper right hand corner, click the “Create New Account” link

Create A New Account Link

3) Fill in the required information and click on the “Create Account” button at the bottom of the form.

Registration form for new Itron Access Accounts

Itron will send you a confirmation email. Follow instructions in confirmation email to complete setup of your account. When you receive the confirmation email, contact Itron support by sending an email to and let them know that you need your account setup finalized.  Your account will not work until they have finalized the setup on their side.

Once you have completed this signup process you will be able to login and use Itron Access. If you need assistance in downloading files, please read our how-to guide on downloading files from Itron Access.

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